1. Overview
This Privacy Policy explains how Decubelis Family Chiropractic (“we,” “our,” or “us”) collects, uses, and protects information obtained from users through our website decubellisfamilychiropractic.com and related messaging services.
We comply with all applicable Federal Communications Commission (FCC), CTIA, and carrier regulations, including those governing Application-to-Person (A2P) 10DLC messaging via Twilio.
2. Information We Collect
We may collect the following types of information when you interact with our website or messaging services:
- Personal Information – such as your name, phone number, and email address.
- Message Data – content of messages sent or received through our services (via Twilio).
- Usage Data – including browser type, IP address, and access times.
3. How We Use Your Information
We use your information to:
- Provide appointment confirmations, reminders, and updates.
- Communicate about chiropractic care, wellness programs, and office notices.
- Verify your identity and confirm your consent to receive messages.
- Improve and personalize our communications.
- Comply with legal, regulatory, and carrier requirements.
4. Messaging Consent
By providing your phone number, you agree to receive SMS or MMS messages from Decubelis Family Chiropractic.
You can opt out at any time by replying STOP to any message.
Message and data rates may apply. Message frequency may vary.
For assistance, reply HELP or contact us at drdoug.dfc@gmail.com.
5. Data Security
We implement reasonable technical and administrative measures to safeguard your personal information and message data from unauthorized access, use, or disclosure.
6. Data Sharing
We do not sell or rent your personal information.
We may share limited data with trusted service providers (such as Twilio) strictly for message delivery, analytics, or compliance with telecommunications regulations.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at drdoug.dfc@gmail.com. We will respond in accordance with applicable privacy laws.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Information
If you have questions about this Privacy Policy or our messaging practices, please contact:
Decubelis Family Chiropractic
Email: drdoug.dfc@gmail.com
Website: decubellisfamilychiropractic.com
Address: 51 Hopkins Hill Rd, Coventry, RI 02816
10. Patient Communication Consent
By submitting your contact information through our website, scheduling platform, or digital forms, you expressly consent to receive text messages, calls, or emails from Decubelis Family Chiropractic related to your care, appointments, or clinic updates.
You may withdraw your consent at any time by replying STOP to any message or by contacting us directly at drdoug.dfc@gmail.com